Privacy Policy

Last Updated: August 11, 2026

Osborne Performance, operated by Ethan Osborne Physical Therapy, PC (“Osborne Performance,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, schedule an appointment or discovery call, communicate with us, or otherwise interact with Osborne Performance.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through website forms

  • Appointment or scheduling information

  • Information you provide when contacting or communicating with us

We may also collect certain technical information related to your use of our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use the information we collect to:

  • Respond to questions and inquiries

  • Schedule and manage appointments or discovery calls

  • Send appointment confirmations, reminders, and follow-up communications

  • Provide information about Osborne Performance's services

  • Send educational content, updates, event announcements, and promotional communications when you have provided the appropriate consent

  • Improve our website, services, and customer experience

  • Maintain business records and comply with applicable legal requirements

SMS/Text Messaging

If you provide your phone number and consent to receive text messages from Osborne Performance, we may send you text messages related to your interactions with our business. These may include scheduling information, appointment confirmations, appointment reminders, follow-up communications, educational information, event announcements, and promotional messages where you have provided consent to receive them.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their own marketing or promotional purposes.

Information may be shared with service providers that assist us in delivering communications and operating our business, when necessary to provide those services and subject to appropriate confidentiality and data-protection requirements.

Email Communications

If you provide your email address and consent to receive marketing communications, we may send you educational information, business updates, event announcements, newsletters, and occasional promotional offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our website, scheduling systems, communication platforms, payment systems, and other business services. We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, or property.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure.

Third-Party Services

Our website and services may use or link to third-party platforms for scheduling, communications, payments, analytics, or other business functions. Those services may maintain their own privacy policies and practices.

Your Choices

You may request that we update or correct certain personal information you have provided to us. You may also opt out of marketing emails or text messages using the methods described above.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Osborne Performance
Ethan Osborne Physical Therapy, PC
Orange County, California
Email: ethan@osborneperformance.com